From start to finish, Mrs Jones is different. We offer a personal service with the sole aim of helping you choose the perfect dress in a relaxing and private environment.
When you arrive, you’ll be greeted with a smile and offered some refreshments (dress hunting is thirsty work!)
We will sit down with you to understand a bit about your wedding – venue, theme, styling, colours and understand where you are in your dress hunt.
We will listen to what you want and suggest some designs from our collection but of course also give you the chance to have a look round yourself.
Once we have selected the most appropriate dresses we will take you upstairs, in our private fitting area where you are guaranteed of being the only party there. We will help you try on the dresses and give our honest advice on shapes and styles to suit you.
There are no restrictions on number of dresses you can try on and we allow 1.5 hour per appointment so you are not rushed or hurried.
The shop is very relaxed and has a calm, boutique feel. You’ll find three generations of my family’s wedding dresses on display which is great to see how tastes and styles have changed over time.
We offer honest, polite and unbiased service. We aim to make you feel at ease, recognising that you may not have done this before! We will provide you with next steps and options at each point so you are not pressurised into making a quick decision. We don’t believe in pushy sales tactics as we believe that when you have found the right dress in the right environment, from the right shop; you’ll know.
Once you’ve chosen the dress, you’ll receive a ‘thank you pack’ with information about next steps and we’ll send you a swatch sample of the fabric to match to bridesmaids, shoes etc..
Looking after you through the whole journey
When the dress arrives, we will call you to arrange a fitting with our seamstress (usually 2 months before the wedding) and we will keep the dress for as long as you need!
When you collect the dress, it will be pressed and steamed and we encourage you to bring a large duvet cover so we can ensure the dress is kept in perfect condition before the big day.
We are open Monday – Saturday 9.30 – 5.30 so available to answer any queries or questions. We endeavour to answer your queries within 24 hours but this is much quicker during the week. Give us a call if you want to guarantee an immediate answer.